{"id":68,"date":"2025-06-23T11:39:20","date_gmt":"2025-06-23T03:39:20","guid":{"rendered":"http:\/\/dev.kunst-pos.com\/?page_id=68"},"modified":"2026-05-08T20:33:11","modified_gmt":"2026-05-08T12:33:11","slug":"warranty-policy","status":"publish","type":"page","link":"https:\/\/www.kunst-pos.com\/?page_id=68","title":{"rendered":"Warranty Policy"},"content":{"rendered":"\t\t
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<\/div>
Warranty Policy<\/div>
Here we cover the warranty policy for all products.<\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Warranty Periods<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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No.<\/th>Product Type<\/th>Warranty Period (Months)<\/th>Warranty Type<\/th>\n<\/tr>\n<\/thead>\n
1<\/td>Desktop POS
\n<\/td>		60<\/td>Free<\/td>\n<\/tr>\n
2<\/td>Wall Mounted POS
\n<\/td>		60<\/td>Free<\/td>\n<\/tr>\n
3<\/td>Industrial Display
\n<\/td>		60<\/td>Free<\/td>\n<\/tr>\n
4<\/td>Industrial PC<\/td>60<\/td>Free<\/td>\n<\/tr>\n
5<\/td>Touch Display<\/td>60<\/td>Free<\/td>\n<\/tr>\n
6<\/td>Mobile POS<\/td>60<\/td>Free<\/td>\n<\/tr>\n
7<\/td>Scanner<\/td>14<\/td>Free<\/td>\n<\/tr>\n
8<\/td>Printer<\/td>14<\/td>Free<\/td>\n<\/tr>\n
9<\/td>Cash Box<\/td>14<\/td>Free<\/td>\n<\/tr>\n
10<\/td>Other Peripherals<\/td>14<\/td>Free<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\u00a0Enjoy Free Warranty Policy<\/strong><\/p>

1. Failure Caused By Non-Human or Environmental Factors;<\/p>

2. The Warranty Label and Serial Number are Intact, Without Traces of Modification or Tearing.<\/p>

Not Eligible <\/strong>F<\/strong>or <\/strong>F<\/strong>ree Warranty<\/strong><\/p>

Failure Caused <\/strong>B<\/strong>y <\/strong>H<\/strong>uman Factors:<\/strong><\/p>

1. Abnormal Power on And off (Referring to Sudden Power Failure and Shutdown);<\/p>

2. The Appearance is Scratched or Damaged;<\/p>

3. Behaviors That Damage the Product, Such as Beating, External Force Extrusion, Drop Damage, Etc.;<\/p>

4. Unauthorized Disassembly of Equipment, Modification of Equipment (Replacing All Parts of Equipment), Modification of BIOS, Unauthorized<\/p>

\u00a0Maintenance, Etc.<\/p>

Failures C<\/strong>aused <\/strong>B<\/strong>y <\/strong>E<\/strong>nvironmental <\/strong>Factors:<\/strong><\/p>

1. Place The Device Outdoors or in a High Temperature (Above 40\u00b0C is High Temperature) or Humid Environment For a Long Time;<\/p>

2. The Liquid Is Injected Into The Equipment or Damp, Etc.;<\/p>

3. Power System Failures Caused By Lightning Strikes or Other Reasons Due to Ungrounded Electrical Systems;<\/p>

4. Faults Caused By Voltage Instability (When The Instantaneous Voltage Is Too High, it Will Cause The Motherboard To Burn Out).<\/p>

Warranty Process<\/strong><\/p>

1. When The Equipment fails, Please Record The Video As Soon Aas Possible To Save The Failure Phenomenon;<\/p>

2. Send Us The Video And Explain The Situation, We Will Do Remote Diagnosis For You;<\/p>

3. After Our Remote Diagnosis, We Will Give a Warranty Solution.<\/p>

4. The General Warranty Solution is: Send Brand New Accessories With The New Order, And Guide Customers To Repair And Replace.<\/p>

\u00a0<\/strong><\/p>

Other Instructions<\/strong><\/p>

1. Effective Date Of Warranty: The Warranty Period Is Calculated From The Day The Product Leaves The Factory.<\/p>

2. Warranty Scope: Only Limited To Hardware Products, Operating System, Software, User Data, Etc. Are Not Included In The Warranty Scope.<\/p>

3. For Products Using SSD (SSD Hard Disk Does Not Support Data Recovery) And HDD (HDD Hard Disk Cannot Recover Data 100%), Customers Need<\/p>

To Back Up Data By Themselves, And Customers Must Bear The Risk Of Data Loss By Themselves.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Warranty PolicyHere we cover the warranty policy for al […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-68","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.kunst-pos.com\/index.php?rest_route=\/wp\/v2\/pages\/68","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.kunst-pos.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.kunst-pos.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.kunst-pos.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.kunst-pos.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=68"}],"version-history":[{"count":9,"href":"https:\/\/www.kunst-pos.com\/index.php?rest_route=\/wp\/v2\/pages\/68\/revisions"}],"predecessor-version":[{"id":5217,"href":"https:\/\/www.kunst-pos.com\/index.php?rest_route=\/wp\/v2\/pages\/68\/revisions\/5217"}],"wp:attachment":[{"href":"https:\/\/www.kunst-pos.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=68"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}